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Need Windows 11 help? Already have an HP account? Select from the products you own. To contact support, select from your products. Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number? Try a keyboard command. Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number.
You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop. Sample product label. Find your serial number using a keyboard command. If your laptop is currently functioning you can find the serial number by using a simple keyboard command. Artboard 2. Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back.
If your computer is currently functioning you can find the serial number by using a simple keyboard command. Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product.
Examples of where to find your product information label. Select a location. Europe, Middle East, Africa. No thanks, I will download and install manually.
Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product. Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change.
Two simple steps to show what drivers are available for your product. Click on the Windows search icon. It is located in the lower left-hand corner of your Windows desktop. Search for WinVer. Find your OS and version number on the popup from Microsoft. See adjacent image as example. Use the drop down to select your Operating System version. What OS do you have? Select your Operating System. Use the drop down to select your Operating System version and click submit.
What version of OS do you have? Select your Operating System version. HP Web Product Detection. HP Web Product Detection is starting up. You will be given 2 or 3 prompts in a separate window. You must choose the 'open' or 'OK' options to continue forward.
Waiting for actions to be completed. HP Support Solutions software requirement. If you don't see the dialog box prompts, it probably means you need to install our software. Let's get you started! By choosing to install, I agree to HP's terms and conditions on data collection.
Start Download. Please wait for it to finish and follow these steps to install:. Wait until the installation has finished, then click on continue. It looks like something went wrong and our tool didn't launch.
Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing.
Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. Download list: Download selected files. Email my list. Remove all. Detection completed. Here are the drivers available for your system. All drivers. Filter by importance. Open download list Open all. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?
Choose 'Refresh' to update the list. My download list. Select all Deselect all. Select the desired files and choose 'Download files' to start a batch download.
Select your desired files and a list of links will be sent by email. Email list of drivers. Remove selected files Download files.
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Client Management Solutions in English. HP Software Depot. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting?
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